Re: Renewing Subscription
Tashabeeeeeeeeee this is not a topic which can be addressed in a public user forum. I would recommend contacting our support team so they can look into your subscription status. You can contact our...
View ArticleRe: Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6...
Well I guess I'll use this as an alternative: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 It took long enough to find...
View ArticleRe: Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6...
After installing the Adobe Application Manager were you able to install successfully from your Master Collection installation files?
View ArticleCan somebody please help????
PLEASE, I need help. I can't get anything to download thru the Creative Cloud. I have no idea what to do but I need Photoshop and Lightroom downloaded by Monday. Is anybody else having problems? I'm...
View ArticleRe: Can somebody please help????
What type of errors are you receiving? Have you tried a different web browser? Which operating system are you using? Also for information on how to install applications from the Creative Cloud...
View ArticleRetail CS6 install on iMac without optical drive.
Just bought a new iMac and of course it has no optical drive. I also purchased a retail copy of CS6, but it hasn't arrived yet. Can I download CS6 and then just use the product key that comes in the...
View ArticleCredit card-Cloud payment
I'm trying to purchase the Cloud Membership for students, but I keep getting an error message saying my address does not match the address listed on my Credit card, but I've logged into my online...
View ArticleRe: Cannot use AAM, had to install it separately, now I cannot update any of...
It seems to me, having read all of this, that the cloud / manager is seriously flawed. I'm paying a monthly fee for stuff that works haphazardly and that is SERIOUS violation of my trust. Adobe...
View ArticleRe: Retail CS6 install on iMac without optical drive.
Yes you can download the trial and install using your serial number. You can even install in trial mode and then choose the License this Software option to enter the serial number for your software...
View ArticleRe: Credit card-Cloud payment
Michaelapl this is not a topic which can be resolved in a public forum. I would recommend contacting our support team to work with them directly regarding your purchasing difficulties.
View ArticleRe: Adobe Applications manager says it's a counterfeit program
I have a similar issue; atttempted to updatethe application manager (Winows 7) received a message saying it was counterfit-do not know where/how to locate the file to uninstall it so I can install it....
View ArticleApplication Manager thinks a program is installed but it's not.
The Application Manager says Fireworks is installed, but it's not. I think the application got deleted, but the only way to redownload it is via the Application Manger, which thinks its there. Any...
View ArticleRe: Cannot use AAM, had to install it separately, now I cannot update any of...
Hi bob_arlia/all, This issue is definetely due to firewall/proxy server installed on network or local system. I hope disabling that should work. We would like to see the logs that our application...
View ArticleRe: Adobe Applications manager says it's a counterfeit program
Which version of Windows 7 are you using? Is it 32-bit or 64-bit? Do you have any other Adobe Creative software installed?
View ArticleRe: Application Manager thinks a program is installed but it's not.
Which operating system are you using? You will need to use the proper uninstaller to resolve your current difficulty.
View ArticleRe: Application Manager thinks a program is installed but it's not.
Thanks for the reply. I'm using the the latest Mac OS (10.8). I can't find where an installer would be for any of the programs. I don't see an explicit uninstall file in the Applications folder and the...
View ArticleRe: Application Manager thinks a program is installed but it's not.
You can locate the uninstallers in Applications/Utilities/Adobe Installers/.
View ArticleRe: Application Manager thinks a program is installed but it's not.
That solves the problem. Thank you! Adobe Application Manager, after being restarted, let me download Fireworks again.
View ArticleRe: Application Manager thinks a program is installed but it's not.
Excellent thanks for the update Sheepwow!
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